Remote Support

Computer
repair is what we do

If you are familiar with the concept of remote controlling a computer then this should be nothing new to you. We use a special piece of software depending on what kind of PC problem you have, that you download to your computer. The download is very small and quick. This allows us to connect to your computer securely as if we were sitting in front of it. There is no need for a technician to come to your home. Most importantly, you still have the ultimate control over your computer. You can sit there and watch us work making sure that your important data stays private. If for any reason you want to disconnect our session, with one simple click you can disconnect the computer repair technician and it’s impossible for them to get back in to your PC.

Call us at 410-803-0130 which will connect you to one of our expert technicians in the United States. Tell us your computer problem and we will let you know if we can fix it or not for no charge. Don’t forget, we can remove viruses and also tune up your computer if its running slow.

Your technician will tell you exactly how to connect them to your PC. You simply click the Support link on our Home Page, download a small file and within minutes the technician is able to start working on your PC over a secure encrypted connection.

Finally, the technician will work on your computer while you watch. If the technician is successful you will confirm the work was done properly and once you confirm it the technician will direct you to pay securely on-line and permanently disconnect from your computer.

WHY CHOOSE US?

Here’s a few reasons why our customers love us. But don’t take their word for it, try us out yourself!

No fix, no fee

Repair on demand

30 days warranty

Guaranteed service

Available anytime

We are fast

Qualified workers

Questions? Live chat with us!

Mon-Sat 8:00 am 8:00 pm

CHAT ONLINE

My computer skills are limited, and several times we had either viruses or some computer glitch that left one or more of our business computers paralyzed. In all cases, Bob or one of the ACS Techs came to the rescue to bail us out. Quick turn-around time, economical repairs, and personalized service keep us loyal to their business. Thanks!!!

Mike R.

President

ACS Computers are very different from the run of the mill organizations that seem to be popping up everywhere. With something as important as your computers or computer networks you definitely want a pro dealing with any issue and ACS fills the bill. They will get the job done and done correctly and in a timely manner. You can count it.

Debbie F.

Office Manager

“I am a computer nitwit. The machine I was using was so slow and I knew the security on it was a mess. I knew I had to get a new computer but was clueless. Bob at ACS Computers was wonderful. He asked me a lot of questions regarding how I use my home computer and what I needed it to do. Then Bob actually helped me order it. Once again, I would have had no idea what to get! Once it came he then came over to my house and set it all up. It was a terrific experience. PS: They are installing our new server at the office next week. They do website design, Computer repair, data backup, hardware, software, networking, tech support, training and consulting. Bob has over 20 years of experience. It is technology you can trust and support you can afford.”

Dave F.

Manager

Just wanted to say thank you so much to Bob from ACS Computers for knowing what was needed to fix my PC today! It’s so nice to be able to use it again.. I appreciated my tech’s personality too in that he was patient with me, trustable to be in my home and my computer, and in general someone who really knew what he was doing but didn’t have that arrogant “know it all” type way of being that some computer “gurus” have!!!!! I am looking forward to calling on my ACS Computers again and asking them to help with other issues when they arrise annd possibly getting more memory for the desktops etc etc. Yay! Thank You again so much!”

Sarah S.

Home User

As a small business owner, PC performance is of the utmost importance! Having Bob and the ACS team available for repairs at a very competitive price, and sometimes the option for on-site (or at home) service, makes it highly desirable to do business with them! They keep us going so our business keeps humming! They are very knowledgeable and have a great rapport with clients because they can describe in “lay terms” what needs to be done. They’ll help with every step along the way, depending on what you need. We highly recommend the ACS Techs for any computer repair issues you may have!”

Laura G.

Owner

I liked your service, because right away I felt like Bob was a friend. He explained everything to me and answered all of my questions. He was so helpful and I definitely will use your service again when I need it. I will refer others to you if I get the chance.”

Allen W.